Terms and policies

RILEY WEBSITE PRIVACY POLICY

Last updated: October 18, 2026

This Website Privacy Policy explains how Riley Tech Inc. ("Riley", "we", "us" or "our") collects, uses, and discloses personal information when you visit getriley.ai and any related public-facing webpages that link to this policy (the "Website").

This policy applies only to the Website. It does not apply to the Riley platform or to interactions with AI agents provided through the Riley service, which are addressed in a separate privacy policy. If you connect a Google account to the Riley service, the way we handle information received from Google APIs is described in the Service Privacy Policy.

1. About the Website

Riley provides AI-powered tools for real estate agents, teams, and brokerages. The Website provides information about Riley and allows visitors to join Riley’s waiting list, book a demo or call, request information, and communicate with us.

The Website is not intended for submitting real estate transaction documents or sensitive personal information. Please do not submit identification documents or other sensitive information through Website forms or general Website communications.

2. Personal Information We Collect

2.1. Information you provide to us. When you join Riley’s waiting list, book a demo or call, or otherwise contact us, we may collect:

2.1.1. your full name, email address, mobile telephone number, and location;

2.1.2. information contained in your inquiry and in our subsequent communications with you; and

2.1.3. any other information you choose to provide.

2.2. Information collected automatically. When you use the Website, we and our service providers may automatically collect technical and usage information, including:

2.2.1. your IP address, browser type, operating system, device type, language settings, and approximate location derived from your IP address;

2.2.2. the pages you visit, links you select, referring pages, time spent on the Website, navigation patterns, and interactions with Website content and forms; and

2.2.3. logs, error reports, performance information, and security-related events.

3. Cookies and Similar Technologies

We use cookies and similar technologies, such as pixels and web beacons, to operate and secure the Website, remember user preferences, understand how visitors interact with the Website, and improve its performance and content. These technologies may collect information such as IP address, device and browser information, pages viewed, referring sources, visit times, and interactions with Website content.

We use, or may use, the following types of cookies and similar technologies:

3.1. Strictly Necessary Cookies - which are required for the Website’s operation, security, forms, and basic functionality.

3.2. Functional Cookies - which allow the Website to remember choices and preferences and provide enhanced functionality.

3.3. Performance and Analytics Cookies - which help us understand Website traffic, usage patterns, and engagement and evaluate and improve the Website and our communications. We currently use Google Analytics 4 for these purposes.

3.4. Advertising Cookies and Similar Technologies - which may be used to measure the effectiveness of our campaigns, understand how visitors respond to our advertisements, and present advertisements that may be relevant to visitors on other websites or services. These technologies may be provided by advertising or social media partners and may involve the disclosure of Website activity to those partners.

You can control or delete cookies through your browser settings and, where available, through a cookie preference tool on the Website. You can also prevent Google Analytics from using your information by installing Google’s opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. Where permitted by applicable law, performance, analytics, and advertising technologies may operate by default. Blocking certain cookies may affect Website functionality.

We may retain a record of your cookie selection, including the preference selected and the date and time of your selection, to remember and document your choices. Where applicable law requires consent before a particular non-essential technology is activated, we will obtain the required consent before activating that technology.

Google’s Privacy Policy is available here, and information about Google Analytics is available here.

4. How We Use Personal Information

We may use personal information collected through the Website to:

4.1. operate, maintain, secure, and improve the Website;

4.2. manage the waiting list, schedule demos and calls, send confirmation and welcome emails, respond to inquiries, and contact individuals about access to Riley;

4.3. manage relationships with prospective customers, partners, and other business contacts;

4.4. send marketing communications when you have separately chosen to receive them, and manage your communication preferences;

4.5. analyze Website traffic, engagement, and performance;

4.6. detect, investigate, and prevent fraud, misuse, security incidents, and other harmful activity;

4.7. comply with applicable law, respond to lawful requests, and establish, exercise, or defend legal rights; and

4.8. evaluate or complete a merger, financing, acquisition, reorganization, sale of assets, or similar corporate transaction.

5. How We Disclose Personal Information

We may disclose personal information collected through the Website to:

5.1. service providers that support Website hosting, cloud infrastructure, analytics, customer relationship management, communications, security, and business operations;

5.2. advertising and social media partners, if we use their technologies to measure campaigns, understand advertising performance, or present advertisements on other websites or services;

5.3. our personnel, contractors, professional advisors, and affiliated entities that require access for legitimate business, legal, security, or support purposes;

5.4. potential or actual investors, lenders, purchasers, business partners, successors, or other parties involved in a corporate transaction, subject to appropriate protections; and

5.5. governmental, regulatory, law-enforcement, or judicial authorities when required by law or legal process, or when reasonably necessary to protect rights, safety, or security.

When we receive a government or law-enforcement request for personal information, we consider its legal basis and scope. Where appropriate and permitted by law, we may seek clarification, request that the disclosure be narrowed, or challenge the request.

We may create, use and disclose, for lawful business purposes, including commercial purposes, information that has been aggregated or de-identified so that it cannot reasonably be linked to an identifiable individual. This may include making such information available to third parties, including for compensation. We maintain de-identified information in de-identified form and do not attempt to re-identify it, except as required under applicable law.

6. Marketing Communications

Information submitted through the waiting-list form or our demo, call-booking and contact forms is used to manage your registration, send confirmation and welcome emails, contact you when access may become available, and respond to your request. We may also contact you individually by email, telephone, or text message in connection with your registration. If we offer a newsletter or other marketing communications, we will provide a separate way for you to choose whether to receive them.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting us at privacy@getriley.ai. We may continue to send non-promotional communications relating to your waiting-list registration, an existing request, business relationship, security matter, or legal obligation.

7. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have rights regarding your personal information, which may include the right to:

7.1. confirm whether we process personal information about you and request access to it;

7.2. request information about the categories and sources of personal information we collect, the purposes for which we use it, and the categories of recipients to whom we disclose it;

7.3. request correction of inaccurate personal information;

7.4. request deletion of personal information;

7.5. request a portable copy of certain personal information;

7.6. opt out of certain sales, sharing, or processing for targeted advertising, if we engage in activities to which such a right applies;

7.7. limit certain uses or disclosures of sensitive personal information, where applicable;

7.8. use an authorized agent to submit a request on your behalf;

7.9. appeal our decision regarding a request, where applicable; and

7.10. not receive discriminatory treatment for exercising your privacy rights.

Riley does not currently sell personal information for monetary consideration or disclose it for third parties’ own marketing purposes. We may use or disclose limited Website information through advertising cookies, pixels, or similar technologies for targeted advertising or cross-context behavioral advertising, as those terms may be defined under applicable law. Where applicable law provides a right to opt out of these activities, you may exercise that right through a privacy choice mechanism we make available on the Website or by contacting us at privacy@getriley.ai.

Where required by applicable law, we will also recognize applicable browser-based opt-out preference signals, such as Global Privacy Control. The Website does not currently respond to Do Not Track signals.

To submit a privacy request, contact us at privacy@getriley.ai. We may need to verify your identity or authority before completing a request. We will respond within the period required by applicable law.

Please note that these rights are not absolute, and we may decline or limit a request where permitted by law. If we deny a request, we will provide an explanation and information about any available appeal process.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy. We generally retain waiting-list information until you ask us to remove it or the waiting list closes. Other retention periods may vary depending on the nature of the information and the purpose for which it was collected, including responding to inquiries, managing prospective and existing business relationships, analyzing and securing the Website, complying with legal obligations, resolving disputes, and protecting our rights.

We may retain aggregated or de-identified information that cannot reasonably be linked to an identifiable individual for analytics, research, security, and business purposes.

9. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Processing

Personal information collected through the Website may be stored, accessed and processed in the United States and in other countries where our teams and service providers operate. Privacy and data protection laws in those countries may differ from the laws where you reside. Where required, we take reasonable steps to provide appropriate protections for personal information processed across borders.

11. Children's Privacy

The Website is intended for real estate professionals and other business audiences and is not directed to children under 18. We do not knowingly collect personal information from children through the Website. If you believe that a child has provided personal information to us, please contact us at privacy@getriley.ai.

12. Third-Party Links

The Website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated policy on the Website and revise the date shown at the top. Any updated version will take effect when it is posted, unless a later effective date is stated. If required by applicable law, we will provide additional notice of material changes.

14. Contact Us

If you have questions about this policy or wish to exercise a privacy right, please contact:

Riley Tech Inc. | privacy@getriley.ai | 800 N King Street, Suite 304-3185, Wilmington, DE 19801, United States